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Common questions answered

Frequently asked Questions

We typically ship orders the same day if the order is received by 1 PM Central Time.  Orders shipped by standard USPS Priority mail typically take 2-3 days to arrive however, with the recent delays at USPS orders may take longer to arrive.  If you upgrade shipping to FedEx they are consistently arriving in 2-3 days. 

Yes, All of our orders are shipped with insurance.

Please call us if you need to change your shipping address. Note that we promptly ship packages so time is of the essence.

You will receive a message with tracking information.

For fastest service please call us at 903-392-9446.

Please call or email us right away!  We promptly ship our orders so time is of the essence. 



We only ship to the continental US.  We do not ship internationally at this time.  Also note that some plants cannot be shipped to California and will be noted the descriptions – mostly the Junipers. 

We try to ship all items in one package when possible however we put a high priority on shipping your items safely which may mean we have to ship in multiple packages.

Still need help?

Get in touch with us

Call us at: 903.392.9446

Write us at:
Bonsais by SnC
PO Box 633333
Nacogdoches, TX 75963

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